Is PATRON free?

Yes. Playing the game is completely free. Players who want to can buy optional items such as looks, conveniences and decorations; none of them are needed to win the game.

Do I need to download the game?

No. PATRON runs in your browser; it opens on computers, tablets and phones at www.patrongame.com. On your phone you can add it to your home screen and use it like an app.

Which languages can I play in?

The game is available in 10 languages: Turkish, English, German, French, Spanish, Portuguese, Arabic, Chinese, Japanese and Russian. You can change the language on the start screen or in Settings.

Is the money in the game real money?

No. The lira, goods, shops and other assets in the game are used only inside the game; they can’t be bought or sold for real money and can’t be cashed out. Trading game money for real money is against the rules.

How does time work in the game?

The game runs in real time; day and night, the seasons and the weather change according to where the player is. Stall and production jobs keep going even when you’re not in the game; you collect your earnings when you come back.

I forgot my password. What should I do?

On the login screen, tap “Forgot my password” and enter your username or email address. A link will be sent to the email saved in your account; tap it to set a new password. If your account has no email, write to info [at] patrongame [dot] com.

Can I use my account on another device?

Yes. You can log in from any device with the same username and password, or with the Google or Facebook account you linked; your progress is saved on the server.

What is the Merchant Card?

The Merchant Card is an optional monthly convenience pack: it gives you rewards without watching reward videos, extra experience at stalls, automatic till collection, bulk actions and other conveniences. It isn’t needed to win the game.

What is PATRON Gold?

It’s the in-game gold used for decorations, looks and convenience items in the store. It can be bought with real money or earned as a reward in some events. Gold can’t be sent to other players and can’t be converted into game money.

What happens if an item I bought doesn’t arrive?

Items are usually added to your account within a few seconds. If one isn’t, your payment is refunded or the item is delivered later. If the problem continues, send your username, the date and the transaction number to info [at] patrongame [dot] com.

What should I do if I see cheating or a rule violation?

Tap “Report” on the player’s profile or on the message in the chat. Bots, cheats, unfair gains through alt accounts and real-money trading are forbidden; accounts that break the rules are warned, restricted or closed.

How do I delete my account?

In the game, go to My account → Security → Delete my account. Your account is permanently deleted after 7 days; you can cancel by logging in during that time. You’ll find the details on the Account Deletion page.

How can I contact you?

For questions, suggestions and problems, you can write to info [at] patrongame [dot] com or use the Support section in the game. We usually reply within 24 hours on business days.