Privacy Policy

Scope and data controller

This Privacy Policy explains how your personal data is processed when you use the game PATRON – From Apprentice to Boss (the “Game”) offered at www.patrongame.com and in the mobile apps. The data controller is Narin Vezhdin Tefon (PATRON GAME) (“PATRON GAME”). Address: Batıkent Mah. Öykü Sk. Es Batı Konakları D Blok No: 21 Daire: 2, Tepebaşı / Eskişehir, Türkiye. Contact: info [at] patrongame [dot] com.

For users in Türkiye, the KVKK Information Notice also applies; users in the European Union benefit from their rights under the GDPR.

Data we process

• Account information: username; password (only an irreversible hash is stored); the country, province, district and neighbourhood you choose; optional email address and invitation code.
• Login with Google, Facebook and Apple: the account ID, name and email address these services pass on to us (if you sign in with Apple, your email address may be hidden). Your password never reaches us.
• Profile photo: only if you upload one.
• Game data: your businesses, in-game money transactions, listings, messages to players, chat and group conversations, and election and tender activities. In-game money and assets have no real value.
• Purchase information: if you buy in-game digital products, the product, amount, date and transaction number. Payments are made through Google Play in the Android app, the App Store in the iOS app, Facebook in the game on Facebook and Xsolla in the web version; your card and payment details are processed by these providers, and PATRON GAME does not see or store them. To verify payments and refunds, the transaction number and purchase token issued by the store are checked on our server.
• Age declaration: on your first real-money purchase, your year of birth (optionally your birthday and month) and, if you are under 18, your statement that you have a parent’s permission. It is used only to check parental permission and the monthly spending limit (and for a birthday gift) and is not shown to anyone else.
• Technical data: IP address, browser and device type, operating system, error logs and session information. To keep accounts secure and prevent multi-account abuse, a random identifier is generated on your device and sent with requests; in the web version, a device fingerprint generated from browser and screen properties (such as language, time zone and screen size) is also used. No device fingerprint is collected in the mobile app; only the random installation ID created by the app is used.
• Referral source: which link brought you to the game (ad, share, search engine, campaign code).
• Notification subscription: only if you allow notifications, the notification address provided by your browser or device (in the mobile app, the Google Firebase Cloud Messaging notification token).
• Support correspondence: the messages you send us and your contact details.

How we use your data

• To provide the game, create your account and save your progress,
• To deliver purchased digital products and issue sales documents,
• To send password reset, security and support notifications,
• To prevent cheating, fraud and multi-account abuse, and to moderate content that breaks the rules,
• To fulfil legal obligations and respond to requests from competent authorities,
• To produce aggregated and anonymous statistics to improve the game,
• If you give your permission, to send in-game notifications and campaign announcements.

Legal bases

Your data is processed on the legal bases of the conclusion and performance of a contract, compliance with legal obligations, the establishment and protection of a right, PATRON GAME’s legitimate interest provided that it does not harm your fundamental rights and freedoms, and, where necessary, your explicit consent (e.g. for marketing notifications and personalised ads).

Advertising

Optional rewarded ads may be shown in the game via Google AdSense in the web version and via Google AdMob in the mobile app; there are no banner or interstitial ads. Google and its partners may use cookies, advertising IDs and similar technologies to serve and measure ads. In the European Economic Area, the United Kingdom and Switzerland, the app asks for your consent through Google’s consent form before showing ads. To verify that a reward was actually earned, Google reports the watched ad to our server together with your player number. On iOS, ads are personalised only if you allow the app to track you (App Tracking Transparency); if you do not, non-personalised ads are shown. In the app, you can change your ad consent under Account → Settings → Ad privacy options. Details: policies.google.com/technologies/ads. You can turn off personalised ads at adssettings.google.com.

YouTube API Services

Promotional videos for the game are uploaded using YouTube API Services only to PATRON GAME’s own YouTube channels; players’ YouTube accounts are not accessed. YouTube Terms of Service: youtube.com/t/terms · Google Privacy Policy: policies.google.com/privacy. Access granted to a Google account can be revoked at any time at myaccount.google.com/permissions.

Sharing of data

We do not sell or rent your personal data. Data is shared only with the following recipients, and only to the extent necessary:

• Hosting and infrastructure service providers,
• Social login services such as Google, Facebook and Apple (only if you log in with these services), Google AdSense and Google AdMob (ads), and notification services of browsers and devices, including Google Firebase,
• Payment institutions and app stores: Google Play, Apple App Store, Xsolla and Facebook (only if you make a purchase),
• Public authorities and judicial bodies legally entitled to request it.

As some of these service providers have servers abroad, data may be transferred abroad in accordance with Article 9 of the KVKK.

Your username, profile photo, in-game location and achievements (shops, rankings, certificates) are visible to other players. Anyone who opens the certificate links you share can see them.

Retention periods

• Account and game data: for as long as your account is open,
• Security logs: 30 days,
• Referral source records: up to 13 months,
• Sales and invoice records (product, amount, date, transaction number): 10 years as required by tax and commercial legislation; if your account is deleted, these records are unlinked from your account and are deleted when the period ends,
• When an account is deleted: data linked to the account is deleted; only the sales records above, security logs for up to 30 days and anonymised statistics that cannot be linked to you remain.

Your rights

You have the right to find out whether your personal data is processed, to request information, to request its correction, deletion or restriction of processing, to object to processing, to receive your data in a portable format and to withdraw your explicit consent. You can send your requests in writing to info [at] patrongame [dot] com or to PATRON GAME’s postal address; they are answered within 30 days at the latest. You can delete your account from within the game (see the Account Deletion page).

You retain the right to lodge a complaint with the Personal Data Protection Authority (Kişisel Verileri Koruma Kurulu) in Türkiye or, in the European Union, with the data protection authority of your country.

Children

The game is not directed at children under 13. Children under 13 should not create an account without the permission of their parents or guardians. Users under 18 may make purchases only with parental permission. If you notice that data has been provided without permission, write to us and the data concerned will be deleted.

Security

Connections are encrypted (HTTPS). Passwords are stored irreversibly, administrative access is protected by two-step verification and access to the servers is restricted. As no system is completely secure, please let us know immediately if you notice anything suspicious.

Changes

This policy may be updated. The current version is always published on this page; significant changes are announced in the game.